FAQ
BELOW ARE ANSWERS TO FREQUENTLY ASKED QUESTIONS.
Q: Why should I choose you instead of another counselor?
A: My calling is to help people who experienced hurtful and/or frightening experiences. My goal is to help them achieve healing.
In the past 24 years I’ve helped hundreds of people heal from depression, anxiety, stress, trauma and abuse. I offer trauma-focused therapy based on research-backed interventions such as EMDR, Cognitive Processing Therapy, Trauma Focused Cognitive Behavior Therapy, and Internal Family Systems.
From our first contact, I convey that your choices matter. My therapeutic approach is warm and empathetic.
Before we start processing traumatic incidents, I’ll guide you through self-regulating skills to prepare you to work on memories, triggers, and other symptoms. These skills are helpful to you for the rest of your life whenever you experience stressors.
I’ll help you see that symptoms of depression, anxiety, stress, or trauma does NOT set you apart from others.
I measure your progress so we can both celebrate the victories and work on what’s holding you back.
I instill HOPE. You may find it hard to believe that things could get better. But things are likely to improve when your commitment to work on your concerns is paired with a compassionate and experienced counselor.
Step by step, working together, you’ll start to see things change for the better.
Q: Where are you located?
A: Online Counseling: I am exclusively online due to the benefits that I’ve seen clients experience from it.
Clients are more relaxed online than in-person because they’re in the comfort of familiar environments. They become more expressive and feel a greater sense of safety. All of my clients who are committed to doing the work in-between sessions experience incremental changes.
My online counseling services are available anywhere in the states of New York and New Jersey. We would meet through a secure, HIPAA compliant platform.
NOTE: As per state boards’ regulations, during online sessions, you must be physically located in the states I am licensed in (New York and New Jersey).
Q: Do you accept health insurance?
A: At this time Ninonuevo Consulting is credentialed with Aetna and United Health Group insurance and private-pay clients in New York and New Jersey. Optum and Aetna have their own various administrators in these states. (Ex: Oscar and United HealthCare are administrators of Optum.)
If you use private-pay: Per your request, you could be provided with a “superbill” which you submit to your health insurance provider for possible reimbursement and lowering your deductible. Mental health providers have to included the following in the superbill: diagnoses and dates of service.
Your health insurance company would keep these diagnoses in your records. Some clients do not want their diagnosis provided to the health insurance company and they choose not to submit superbills.
Q: What are your rates?
A: My rates are as follows, as of 7/1/2026*
Individual Counseling:
53-minute Session: $260.00
Group Counseling:
60-minute Session: $90.00
*Please contact me for income-based sliding scale rates.
Q: Why do you charge the rates you do?
A: My service rates reflect 24 years of experience and specialized skills. It’s not about the length of sessions but the skills, experience, and specialized training DISTILLED INTO every session.
There are counselors who offer lower rates but do not necessarily provide specialized techniques such as EMDR, Cognitive Processing Therapy, Parts Work/IFS and TANT.
Counseling with a less experienced and less skilled therapist may mean a longer treatment period - the opposite of what people look for.
Years of experience counts when choosing a provider. That experience results in well-earned competence in using techniques that have been effective with hundreds of people.
Working with an experienced and trained specialist lessens the risks of having adverse reactions and counseling that “doesn’t seem to go anywhere.”
Many of my clients have told me that they’ve worked with other counselors but haven’t experienced a lot of forward movement in their healing because when it comes to PTSD, anxiety, and depression, talk therapy is not enough.
Q: What forms of payment do you accept?
A: Credit cards are accepted through our HIPAA-secure platform at Theranest.com. HSA and FSA cards are also accepted for attended sessions, but a credit card would need to be on file in case of late cancellations and missed appointments. HSA and FSA cards are only for services received.
Q: How long must I be in counseling before I see progress?
A: Every person has a unique history and set of strengths. Everyone has a different set of symptoms and concerns which may have been going on for a period of time. Healing through counseling depends on many factors: Consistent practice and commitment increase your ability to make progress. Showing up regularly for sessions is a big factor as well.
Counseling addresses years and even decades of impact caused by abuse, depression, or anxiety. While EMDR can accelerate the processing or “digesting” of the hurtful events, there is no single intervention that works for everyone. I customize treatment based on what the person needs.
I’m fully committed to putting in the work with you to get to your goals. Your commitment to yourself is to to do the work during and in-between sessions.
For abuse and trauma survivors: If there were more than one incident of traumatic experience, it’s often most helpful to work on each one consecutively.
Q: What are some resources for those who need help with sexual assault or sexual abuse?
A: Here are resources for Sexual Assault, Intimate Partner Violence, and Child Sexual Abuse in New York:
If you know someone who needs help from an abusive relationship: please make sure to call from a phone that is not being monitored by the perpetrator: https://www.thehotline.org/
If you suspect that a child is being abused: Call 311 in NYC or the New York State Central Register (SCR) directly at 1(800) 342-3720. If the child is in immediate danger, call 911. You will be asked for:
Name and address of the child and family members.
Child's age, sex, and primary language.
Nature and extent of the child’s injuries.
Type of abuse or neglect, including knowledge of prior history of abuse or neglect of the child or siblings.
Any additional information that may be helpful.